Technology should empower employees and create a state of technolojoy, not frustrate them. However, when systems are outdated, complex, or unreliable, it can hinder productivity and morale. Here are some specific ways companies can eliminate frustration with technology and ensure employees have a smooth, productive experience and achieve technolojoy.
Choosing intuitive, easy-to-use software and tools is key to reducing frustration. Companies should prioritize solutions that require minimal training and offer a seamless user experience. Modern software often comes with customizable dashboards, drag-and-drop features, and integrations that reduce the complexity of switching between multiple platforms. Tools like Google Workspace and Slack are popular because they are designed for simplicity.
Some other low-hanging user-friendly tech tips can be to have dual monitors for your team (which is proven to increase productivity by over 40%), replace old/worn keyboards and mice (a refresh of peripheral devices can boost morale), and create a small internal team to research new technology in your industry.
Even the best tools can cause frustration if employees don’t fully understand how to use them. Offering ongoing training—through workshops, webinars, or online tutorials—ensures that employees are well-equipped to leverage technology effectively. Additionally, providing access to quick, responsive IT support helps employees solve problems in real-time, minimizing downtime and frustration. Lastly, if you don't already have it, Cybersecurity and phishing training should be at the top of your list for providing training to your team.
Unreliable systems that frequently crash or run slowly can severely impact productivity. Companies should regularly update software, invest in high-performance hardware, and monitor networks for potential issues. Utilizing cloud-based platforms like Microsoft Azure or Amazon Web Services (AWS) can help reduce the risk of downtime and improve system performance.
On the topic of reliability, did you know that support for Microsoft Windows 10 is being stopped on October 14, 2025? If you don’t have a plan to upgrade all your PCs to Windows 11 before this date, your company is exposed to additional cybersecurity risk from not having access to the most up-to-date security releases and patches. TLC Solutions can help if you don't have a plan - our professional services and procurement teams are ready to support and keep your infrastructure current and protected.
Regularly soliciting feedback from employees about the tools they use helps businesses identify potential frustrations before they become bigger issues. Surveys, feedback forms, or regular check-ins with team members allow companies to address specific pain points and continuously improve their technology stack.
A questions we like to ask: If you could wave a magic wand and change one thing about our technology right now, what would that be?
Repetitive tasks can be both tedious and frustrating. Automation tools can streamline workflows, reducing the manual burden on employees and allowing them to focus on more strategic, engaging work. TLC Solutions has a powerful tool in TLC One that automates business processes, connects existing programs, and eliminates manual data entry between programs. TLC offers the ideal combination of software & automation solutions with our IT expertise to deliver technolojoy.
By investing in user-friendly tools, offering ongoing support, and automating tedious tasks, companies can eliminate much of the frustration employees face with technology, leading to a more satisfied and productive workforce.
TLC Solutions is a business technology provider and we take pride in delivering technolojoy for small and medium businesses in Western Canada and the US. Beyond IT, TLC Solutions delivers technolojoy with our various solutions including software & automation, cybersecurity, existing IT team support & augmentation, vCIO, hardware/infrastructure upgrades, communication systems, and as your fully outsourced business technology team. We deliver technolojoy!
