Why do I need professional IT services?
If you want your business to function properly, good IT support matters. No matter what sector your business is in, chances are that you’re going to be using computers, data, and networks to some degree or other. If you aren’t a computer expert, then with that comes an IT department. The only problem is that hiring a full-time, dedicated IT person isn’t always the best move. That’s where TLC Solutions comes in! Running a business is a lot of challenging work and fixing your computers and systems is probably the last thing on your to do list. At TLC Solutions we provide you with peace of mind knowing that your IT system is well cared for. Not only is this beneficial for your existing technology, but it’ll be even more helpful when you’re integrating something new into your system. An experienced and well-trained IT professional will supply worry-free IT systems that support your business understanding how your system works.
Why should I use an MSP rather than hiring an in-house IT professional?
The scalability, low-cost, supplied expertise and a wide array of support offered by managed services providers make them the best choice for almost all businesses. From small startups with low budgets to large enterprises that need top-of-the-line security from the best in the business, IT services that are managed by MSPs consistently rate higher and provide more satisfaction to their clients. If your business is looking to hire a managed services provider, do your research. You’ll want to find a local MSP with expertise in your company’s particular industry. Finally, look for adequate training and certifications in employees and reputable history of satisfied clients.
What clients do you serve?
Managed service providers (MSP) oversee job functions within the Information Technology space. This IT space includes anything involving computer-related solutions like cloud hosting, data storage, backup and disaster recovery, telecommunications networking, wireless device connectivity, software licensing, and hardware procurement. At TLC solutions we serve businesses with anywhere from 5-500 end users. Industries included legal, manufacturing, healthcare, not-for-profit, financial services, professional services, hospitality and many government agencies.
What does your Managed Service include?
Managed IT services can range from general to specific, depending on your needs. At TLC Solutions some of our services include Managed IT Advice and Consulting, 24/7 Network Monitoring, Business continuity service to avoid loss of important data, Notifications and alerts, Help Desk support, Service Level Agreement, Managed IT Disaster Recovery, Server management, Virtual Chief Information Officer, Proactive support and systems management.
What certifications do TLC staff have?
As a team, we hold a Microsoft Gold partnership and the individuals who make up our amazing team have a wide variety of qualifications which ensure that we are able to support all of your IT related needs. We hold many Microsoft Professional qualifications, including Azure technologies, Amazon Web Services Solutions Architects, Cisco certified professionals, Palo Alto engineers and Datto Business Continuity specialists
Why use an MSP for Staff Augmentation
Staff Augmentation is the practice of having an external service provider’s employee work within your business environment daily. Without concerns about your technology, you have the confidence to spend your time on growing your business goals and doing what your business does best. With experts at the reins of your IT, you can trust that you will receive initiative-taking support, not just a reactive response when something has gone wrong. TLC Solutions has a team of world-class support analysts who can support your onsite resource to troubleshoot and resolve your IT issues faster than an internal employee, which means more uptime and productivity. Removing the cost of hiring and training an employee strong in only one field, as well as the risk that they may be a poor fit, means your IT budget can be spent wisely on system upgrades and data security systems. Monthly costs can be predicted and long-term IT strategic planning, with TLC’s IT Consulting Services, can decide the best path forward for your most effective technical costs allocation.
